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Policies

What is this store’s return and exchange policy?
We want you to be satisfied with your purchase! Returns on new & unopened goods may be exchanged within 7 days of purchase. Used, opened, and/or final sale items cannot be returned. We stand behind the quality of our products so if you purchased oh, hello friend jewelry and the piece breaks within 60 days of your purchase we’ll gladly replace it for you. Replacements will not be offered after 60 days of purchase. Please contact us if there is an issue and let us know the situation.

Do you charge sales tax?
We collect sales tax on any orders placed within California. Orders placed within CA will include a 8% sales tax.

What is your Privacy Policy & Security on this site?
oh, hello friend values the security of your personal information. We will never share or sell your information to any third party, and the information we collect is only used for your order processing and shipping. Transactions on our site are secured using 256-bit SSL encryption, and we never keep your credit card information.

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